Help

Frequently asked questions

Everything you need to know about fitting, using and receiving your ShiftGlow kit.

Questions, answered

How hard is it to install, and is there a guide?

It's beginner-friendly and usually takes about 30–45 minutes (the 18-in-1 kit may take longer). Watch our video and follow the steps on the Installation Guide page: /pages/installation-guide. If you're not comfortable removing trim panels, a professional can do it quickly.

Will it fit my car?

The kit is universal-fit and tucks into the seams and gaps of most interiors. If you're unsure, email us your car's make and model and we'll let you know.

Which kit should I choose?

Choose between the 6, 10 or 18-in-1 kits depending on how many areas you want to light. Larger kits include sub-controllers to cover more of the cabin.

Does it work with iPhone and Android?

Yes. The app works on both iOS and Android, with 16 million colours, 30+ scenes and music sync. Larger kits support dual-zone control.

Does it run from USB or the fuse box?

Either. USB is the simplest. Wiring to the fuse box gives a cleaner finish but needs some car wiring knowledge, so consider a professional.

How long does shipping take?

Shipping is free across Australia and orders arrive within 10–15 business days. We email tracking as soon as your order ships.

How durable is it, and is there a warranty?

Every kit comes with a 1-year warranty. If something fails, we'll send a replacement or refund you.

What is your returns policy?

30-day returns on faulty or damaged items. We don't offer returns for change of mind. Your rights under Australian Consumer Law are not affected.